Privacy Policy for Indian Counselling Services
At Indian Counselling Services, your privacy is our utmost priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website https://indiancounsellingservices.in/ or engage with our services. By using the Site, you agree to the practices described in this policy. If you disagree, please refrain from using our website.
1. Information We Collect
We collect various types of information to provide you with tailored services and improve your experience. The data we collect includes:
1.1 Personal Information
When you fill out forms, register for services, or communicate with us, we may collect information such as:
Full name
Email address
Phone number
Postal address
Profession or area of interest (if applicable)
1.2 Non-Personal Information
We may also collect data that cannot directly identify you, such as:
IP address
Browser type and version
Operating system
Time zone setting
Browsing behavior on the Site
1.3 Sensitive Personal Information
If you use our counselling or related services, we may collect sensitive information, such as:
Health and wellness data
Counselling session details
Psychological assessments and responses
We ensure that any sensitive information is handled with the highest level of confidentiality and in compliance with relevant laws.
2. How We Use Your Information
We use the information collected for the following purposes:
2.1 Service Delivery
To provide counselling and consultation services
To schedule appointments and manage bookings
To deliver newsletters, updates, and resources
2.2 Website Improvement
To analyze website usage and improve functionality
To understand user preferences and enhance user experience
2.3 Marketing and Communication
To send promotional emails about our services
To inform you of new features, courses, or counselling programs
To share relevant industry news or insights
2.4 Legal Compliance
We may use your data to comply with applicable laws, regulations, and legal proceedings.
3. How We Share Your Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following scenarios:
3.1 Service Providers
We may share your information with trusted third-party vendors who assist us in:
Website hosting and maintenance
Payment processing
Email communication services
Analytics and marketing tools
3.2 Legal Obligations
We may disclose information when required to do so by law or in response to:
Court orders
Subpoenas
Regulatory requirements
3.3 Business Transfers
In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new entity.
4. Data Storage and Security
4.1 Data Storage
Your data is stored on secure servers, and we take appropriate measures to prevent unauthorized access, disclosure, or destruction.
4.2 Security Measures
We implement the following to safeguard your data:
SSL encryption for data transmission
Regular software updates and security audits
Limited access to personal data, granted only to authorized personnel
4.3 Retention Period
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
5. Your Rights
5.1 Access and Correction
You have the right to access the personal information we hold about you and request corrections if the data is inaccurate or incomplete.
5.2 Withdrawal of Consent
You may withdraw your consent to data collection and usage at any time by contacting us. However, this may limit your access to certain services.
5.3 Data Portability
You can request a copy of your personal information in a structured, electronic format.
5.4 Right to Erasure
You may request the deletion of your personal data, subject to legal obligations.
To exercise these rights, please email us at info@indiancounsellingservices.in.
6. Cookies and Tracking Technologies
6.1 Use of Cookies
Cookies are small data files stored on your device that help us improve website performance and user experience. We use cookies to:
Analyze traffic and browsing patterns
Remember user preferences
Enhance security
6.2 Managing Cookies
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain functionalities of the Site.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before sharing any personal information.
8. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately to rectify the issue.
9. International Data Transfers
If you are accessing our Site from outside India, please note that your information may be transferred to, stored, and processed in India, where data protection laws may differ from those in your jurisdiction. By using our services, you consent to this transfer.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, with the “Last Updated” date revised. We encourage you to review this page regularly to stay informed.
11. Contact Us
If you have questions, concerns, or complaints regarding this Privacy Policy, please contact us at:
Indian Counselling Services
Email: info@indiancounsellingservices.in
Phone: +91 9711888889
Address: A-103, 1st Floor Ganesh Nagar New Delhi-110018
Thank you for trusting Indian Counselling Services. Your privacy and well-being are integral to our mission.