Job Description

Role Overview

Join our growing team of trade professionals! We’re looking for a knowledgeable and proactive Licensed U.S. Customs Broker who thrives in a fast-paced, international logistics environment. This position plays a critical role in ensuring shipments comply with all federal import/export regulations while maintaining high levels of client satisfaction.

Responsibilities:

• Act as the primary point of contact for customs clearance processes.
• File entries through the Automated Broker Interface (ABI) in compliance with CBP regulations.
• Accurately classify products using the Harmonized Tariff Schedule of the United States (HTSUS).
• Interpret import/export regulations, rulings, and trade documentation.
• Coordinate release and delivery of shipments with customs, freight forwarders, carriers, and warehouses.
• Address any customs-related issues such as holds, inspections, and compliance reviews.
• Maintain required documentation for audit readiness and CBP recordkeeping requirements (19 CFR).
• Collaborate with internal and external teams to provide customs guidance and operational support.
• Stay current with regulatory changes from CBP and Partner Government Agencies (PGA) such as FDA, USDA, EPA, and more.
• Train and support team members in customs procedures, filing practices, and import/export compliance.

Requirements:

• Current, active U.S. Customs Broker License (MANDATORY).
• Minimum of 3+ years’ experience in customs brokerage or trade compliance.
• Proven expertise in U.S. import/export procedures and regulatory environments.
• Strong working knowledge of ACE, ABI systems, and classification tools.
• Excellent attention to detail, accuracy, and time management.
• Ability to communicate professionally with clients, vendors, and government agencies.
• Proficiency in MS Office Suite and customs brokerage software (e.g., Descartes, SAP GTS, WiseTech, etc.).

Preferred Attributes:

• Experience handling high-volume entries across multiple industries.
• Background in customs audits or post-entry corrections (e.g., PSC, protests).
• Knowledge of global supply chain logistics or freight forwarding operations.
• Bilingual capabilities are a plus.

What We Offer:

• Competitive base salary with performance-based bonuses.
• Comprehensive compensation package - negotiable.
• Professional development and licensing fee reimbursement.
• Supportive team culture focused on growth, compliance, and customer service.
• Job allowance to support work-related expenses.

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