Customer Service Representative Job at Integration International Inc., Indianapolis, IN

S2pBcjV2dTVNdHA0c3BBSHFHSHFSdzVwZEE9PQ==
  • Integration International Inc.
  • Indianapolis, IN

Job Description

Description:

Duration: 7+ months (Possible Extension)

Pay Rate: $16.00/hour on W2

Summary:

As a Customer Service Representative for company, the role focuses on delivering high-quality support via phone and email, resolving user issues efficiently, and assisting with technical navigation of the company platform. Key responsibilities include handling inbound inquiries, assisting with account access, supporting program-specific questions, and guiding users through Health Surveys. The position requires strong communication skills, attention to detail, and a customer-first attitude in a hybrid work environment.

Shift Available:

  • 8:30 AM – 5:00 PM
  • 9:00 AM – 5:30 PM
  • 9:30 AM – 6:00 PM
  • 10:00 AM – 6:30 PM
  • 11:00 AM – 7:30 PM
  • 12:30 PM – 9:00 PM

Key Highlights:

  • Respond to and resolve customer inquiries via phone and email
  • Guide users through registration, login, and platform navigation
  • Collaborate with internal teams on escalations and complex issues
  • Maintain accurate records of customer interactions
  • Perform outbound calls to support Health Survey completion

Requirements:

  • High School Diploma or GED
  • 1–3 years of call center or customer service experience (preferred)
  • Proficiency in MS Word and Excel
  • Excellent verbal and written communication
  • Must have a private, hardwired home office setup (for remote work)
  • Background check and drug screening required

Interview Format: Video Conference

Job Tags

Work at office, Remote work, Home office, Shift work,

Similar Jobs

OXLEY Architects

Interior Designer Job at OXLEY Architects

 ...Job Title: Commercial Interior Designer Location: Fort Worth, Texas Oxley Architects, an esteemed architectural firm known for its...  ...to excellence in the built environment. Job Type: Full-time About Us: At Oxley Architects, we specialize in creating... 

Hanwha Vision America

Data Entry Specialist Job at Hanwha Vision America

 ...Hanwha Vision America (HVA) is seeking a Data Entry Specialist to maintain and update tariff database, review existing pricing structure and prepare submission of traffic filing. Speaks Korean Fluent. Responsibilities Enter and manage data related to import/export... 

Element Staffing Services

Laboratory Technician Job at Element Staffing Services

Job Title: Lab Technician Job Description: Element Staffing is recruiting for an experienced Lab Technician for a reputable specialty chemical company in Southeast Houston. The Lab Technician will work together with other Lab Technicians and independently, to test...

Windwood Family Services

Chief Staff Officer Job at Windwood Family Services

 ...Windwood Family Services is looking for a Chief Organizational Excellence Officer ( SC Licensure as a RN, LPC, LISW-CP, or LMFT) to s upervise team of healthcare professionals to ensure clinical records are in compliance with current COA, CMS, and state contract regulations... 

Sugarfina USA LLC

Junior Photo Retoucher & Photographer Job at Sugarfina USA LLC

 ...Sugarfina is seeking a detail-oriented and creative Junior Retoucher & Photographer to join our team on a part-time, temporary basis. This role is ideal for someone who is passionate about product photography and post-production, with a strong understanding of visual...