Basic Function : The General Manager of Enchantment will be responsible for the successful management of all resort operations, including Rooms Division, Food & Beverage, Resort Activities, Retail, Maintenance and Landscaping. The primary focus of responsibility is delivering exceptional experiences and operational excellence, while meeting financial responsibilities. This hands-on GM will also provide leadership and strategic planning to operational departments, in support of the service culture, maximized operations and guest satisfaction.
Essential Duties & Responsibilities :
Supervision Exercised : Director of Food & Beverage, Director of Lodging, Activities Director, Director of Engineering, Landscaping Manager, Director of Retail.
Supervision Received : Managing Director
Minimum Requirements :
A college degree specializing in hotel management, business administration or equivalent experience is required. Three to Five years’ previous experience as a Director of Operations / Resort Manager or General Manager at a luxury resort. Must have strong organizational skills, excellent written and verbal communication skills and be able to perform and prioritize multiple tasks with ease. Strong financial acumen, strong experience in F&B, rooms, retail, activities, maintenance and landscaping. Computer skills required; advanced PMS experience preferred. Strong guest and team member relations skills. Good command of the English language. Successful candidate must possess legal work authorization in the United States. This position requires an applicant with a flexible schedule, able to work morning/afternoon shifts, weekends, and holidays.
Resort opening and renovation experience a plus.
Physical Requirements :
45% Sitting
65% walking, standing and bending.
Lifting/carrying up to 25 lbs.
Hearing and manual dexterity
Distance vision 1-3 feet
Ability to drive golf cart on occasion as necessary.
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