Desktop Support Technician Job at SISL Global, Manteca, CA

TFRjazdQRzdNOVZ4czVZQ3FXSGdSd051Y3c9PQ==
  • SISL Global
  • Manteca, CA

Job Description

Key Responsibilities:

· Provide technical support for desktop/laptop hardware, software, and peripheral

issues.

· Diagnose and resolve advanced technical issues escalated from the support team.

· Install, configure, and maintain operating systems, software applications, and system updates.

· Perform root cause analysis to identify recurring technical problems and develop solutions.

· Excellent in troubleshooting break/fix issues of windows and mac computers

· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.

· Collaborate with IT team members on projects, upgrades, and implementations.

· Maintain accurate records of work performed, issues, and resolutions using the company's

ticketing system.

· Provide remote support and troubleshooting for users working from home or in the field.

· Train and mentor junior support technicians as needed.

· Ensure compliance with IT policies, security protocols, and best practices.

· Perform routine maintenance and inspections to ensure optimal performance of equipment

· Build and maintain strong relationships with end users and ensure user satisfaction

Qualifications:

· Associate or bachelor’s degree in information technology, Computer Science, or related

field, or equivalent work experience.

Job Tags

Work experience placement, Work from home,

Similar Jobs

ContactLink Solutions LLC

Dari Freelance US-Based VRI/OPI Interpreter Job at ContactLink Solutions LLC

 ...Proficiency/Bilingual/Native level of English and target language Work letter from previous employer Resume with 2 professional...  ...information: Remote position, interpreter works from his/her home office Ongoing training and competency opportunities Monthly... 

Jovie of Irvine, Lake Forest, Hollywood and Woodland Hills

Full time/ Part time/ Weekend Nannies & Sitters in OC Job at Jovie of Irvine, Lake Forest, Hollywood and Woodland Hills

 ...Isn't it time to find a job that works for you? We arehiring Full Time/ Part-Time & Weekend nannies/sitters here atJovie!!! About Us: We're JOVIE, based in the Tustin/Lake Forest area. We connect families with caregivers who match their vibe and kiddo needs If... 

Roundglass Living

Copywriter B2C (Social Media) Job at Roundglass Living

 ...like the Roundglass Foundation, Roundglass Sports, and Roundglass Sustain. These...  ...output to align with evolving priorities and market conditions What youll do: 1. Content...  ...Compensation offered will be determined by level, job-related knowledge, skills, and experience... 

Doctor's Choice Home Care & Hospice Texas

Director of Nursing Hospice Job at Doctor's Choice Home Care & Hospice Texas

 ...Summary of Essential Functions for the Position: Committed to Caring, Director of Nursing Hospice, a Registered Nurse (RN) who is operationally focused and results driven improving clinical outcomes and provides overall case management leadership of client care activities... 

InfoVision Inc.

Cloud Architect (Azure/AWS) Job at InfoVision Inc.

 ...Job title: Cloud Architect (Azure/AWS) Location: Dallas, TX Duration: Long-term Technical skills needed: Proficient in RESTful APIs Hands on Experience with AWS Architecture EKS, Fargate, NGINX, NLB, ALB Strong experience with Kubernetes CI/CD processes...