Assistant General Manager Job at Travel + Leisure Co., Pittsfield, MA

S1RNaDVmNjNPZHR6dVpRQnJtWHRRUUpsY1E9PQ==
  • Travel + Leisure Co.
  • Pittsfield, MA

Job Description

How You’ll Shine:

The Assistant General Manager for Resort Operations serves as a supporting role to the General Manager. This role is responsible for the development and execution of resort operations while maintaining the integrity of Wyndham Destinations service standards. They will oversee the daily operation of all resort departments including, but not limited to: Guest Services, Housekeeping and Maintenance. The Assistant General Manager is responsible for various financial aspects of the resort and for ensuring all relationships with our guests, associates, sales, vendors and board members are maintained positively and professionally at all times. This role will ensure the site meets quality, internal, and loss prevention standards by performing audits and inspections.

How You'll Make an Impact:

Identify process improvements and best practices. Execute strategic goals, participate/facilitate committee and team plans. Exercise the ability to attract, coach, train, and retain talent by engaging and showing a genuine passion to develop others. Partner with Human Resources to minimize employee relations issues and exposure to litigation with particular emphasis on documentation, harassment and discrimination. The AGM will manage and support financial aspects of the resort. Understand and formulate annual operations budget by identifying areas of cost reductions, operational improvements and periodic analysis of expense data. Work with Corporate accounting team to prepare, review and analyze monthly financial reports and be able to describe impact of revenue, profit or expenses that could affect financial results. Understand monthly P&L reports. Work with regional accounting partners to ensure compliance, manage and forecast annual budgets for each department, review and respond to variances. Ensure the site meets all Internal Audit standards. Build and maintain strong working knowledge of HOA relationship.

What You’ll Bring:

  • Proven strong leadership ability.
  • Demonstrate understanding and application of management approaches for work direction, motivation, performance management and disciplinary action.
  • Working Knowledge of Housekeeping, Front Desk, Maintenance, F&B departments.
  • Proficiency in MS Word, Excel, PowerPoint.
  • 3-5 years of property, vacation ownership, or hotel management experience required with mixed discipline.
  • Exhibit working knowledge of standards and documents for HOA, understand governing statues and board meeting procedures.

Job Tags

Similar Jobs

Hireio, Inc.

Freelance Writers Job at Hireio, Inc.

 ...Ability to adapt existing novels into compelling, addictive stories with romantic elements Ability to comfortably read, write and adapt explicit content for the app Collaborate with the team lead to get constructive feedback on the project on as needed basis... 

POP MART

Area Loss Prevention Agent Job at POP MART

 ...You'll work closely with store teams and report directly to the Loss Prevention Manager. What You Will Achieve Assist in investigating theft, safety incidents, and violations of company policy. Monitor store activity and surveillance systems to detect... 

Environment Control of Beachwood, Inc

Weekend Night Cleaning Job at Environment Control of Beachwood, Inc

 ...schedule a phone interview call or text Darien McKenzie (***) ***-**** We are seeking a dependable person to fill evening cleaning positions for office spaces, community centers, and gym spaces. We are seeking candidates who are available to start immediately after... 

New Directions Technologies Inc.

Information System Security Engineer Job at New Directions Technologies Inc.

New Directions Technologies, Inc. (NDTI) has earned the respect of our customers for technical capabilities and for following through on our commitments to the customer missions. We apply the same level of commitment to treating our employees with dignity and respect. ...

Chelsea Fertility NYC

Front Desk Coordinator/Medical Receptionist Job at Chelsea Fertility NYC

 ...About the job Chelsea Fertility NYC, a boutique fertility practice in New York City, is looking for a Medical Front Desk Coordinator. This position is responsible for greeting and registering all patients and ensuring a smooth flow of patients. Answering and transferring...