Grow with us...
Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
Our hotel leadership teams are at the very roots of our success. They are accountable to everyone that visits our hotel - team members and guests alike, ensuring every individual endures a remarkable experience the moment they walk into our hotels. Our leaders are friendly and approachable and provide continuous guidance to their teams which is apparent from the infectious energy we feel throughout the hotel. They manage the daily and lead by example, seizing every opportunity to leave things better than they already were.
We are currently in search of a seasoned, insightful, and innovative Assistant Director of Rooms—a thought leader with a gift for service and an instinct for leadership, whose most important roles are to ensure the excellence of the entire guest experience, and our mission and the brand’s operational and financial outcomes are exceeded.
The Assistant Director of Rooms will play a quintessential role in the hotels success as a thought leader who can -and will- impact change and bring the ethos to life.
About you...
Minimum of 6 years of related work experience in an upscale or luxury hotel environment.
Advanced knowledge of front office operations
A strong leader with a proven track record in guest and team member engagement and financial performance.
Excels at communication, both verbal and written
Is flexible and willing to meet the demands of a 24-hour operation
Must have 4-to-5-star Luxury Hotel Experience
About us...
Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a misson-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, SH Hotels & Resorts is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
SH Hotels and Resorts is an equal opportunity employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
SH Hotels & Resorts is an Equal Opportunity Employer
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